This public offer (hereinafter – the “Agreement”) is the official proposal of the website RequestMass (hereinafter – the “Provider”) to enter into a service agreement for the organised delivery of written messages (hereinafter – the “Services”).
Any natural or legal person who wishes to use the Services (hereinafter – the “Client”) may accept this Agreement. Acceptance is effected by placing an order on the Provider’s website, thereby confirming full and unconditional consent to all terms herein.
The Provider undertakes to deliver the Client’s written message in accordance with the traditions and internal regulations of the receiving party.
The Client undertakes to pay for the Services at the rates published on the Provider’s website.
3.1 The Client completes an online order form specifying the text of the message and other required details.
3.2 Delivery is performed within the timeframe indicated on the website. The Provider is not responsible for the content of messages submitted by the Client.
4.1 Service fees are set by the Provider and displayed on the website.
4.2 Payment is made electronically. The Client may optionally add a voluntary payment‑processing contribution.
The Provider shall not be liable for delivery delays caused by force‑majeure circumstances beyond its control.
The Client bears full responsibility for the accuracy of the data supplied when placing the order.
The Agreement comes into force upon acceptance by the Client and remains valid until the Provider has fulfilled its delivery obligations.
Any disputes or disagreements arising from this Agreement shall be resolved through amicable negotiations.
This Agreement is an official offer of the Provider and does not require a stamp or signature.
Changes or additions are valid only if made in writing and approved by both parties.